Bill Gibson News
Bill Gibson's NewsletterBill Gibson
-
Bill Gibson Posts
Categories
Bill Gibson Tags
Blogroll
Category Archives: Sales & Key Account Management
Bill Gibson – Going The Extra Distance With Customer Service
Let me tell you a true story about a gentleman who I met a few years ago and what happened to him, because he did not just talk about “customer care” he demonstrated it and went the extra distance. The … Continue reading
Posted in Customer Service & Team Work, Sales & Key Account Management
Comments Off on Bill Gibson – Going The Extra Distance With Customer Service
Bill Gibson – Boost Your Business…Dig Deeper!
Sometimes we do not dig deep enough to boost those sales and profits. One of my clients Cilla McGinley, Managing Director of Lithotech Blesston handed me the story of The Rooster And The Hen…it says it all in a simple … Continue reading
Posted in Entrepreneurship & Business Ownership, Management & Leadership, Sales & Key Account Management
Comments Off on Bill Gibson – Boost Your Business…Dig Deeper!
Bill Gibson – If You Are Alive You Are In Sales
…A Tribute To The Professional Salespeople In Our Society If you are with friends and they want to go to a specific restaurant and you want to convince them to go to a different restaurant….you are in sales! If you … Continue reading
Posted in Customer Service & Team Work, Economic & Community Development, Entrepreneurship & Business Ownership, Management & Leadership, Marketing - Internal & External, Sales & Key Account Management, Social Media
Comments Off on Bill Gibson – If You Are Alive You Are In Sales
Bill Gibson – Your Perceived Self-Worth…The Key To Negotiating
“You don’t get what you deserve in life…you get what you negotiate.” Many gurus of negotiation often make this powerful opening statement and, while there are merits to what they say, why not try this statement on for size: “You … Continue reading
Posted in Entrepreneurship & Business Ownership, Management & Leadership, Personal & Spiritual Development, Sales & Key Account Management
Comments Off on Bill Gibson – Your Perceived Self-Worth…The Key To Negotiating
Bill Gibson – The Discipline of Destiny…A Glimpse of A Chapter In Jim Janz’s great book “A Rendezvous with Destiny”
“I am “disciplined”, focused, centred and committed”, “I am “disciplined”, focused, centred and committed”, “I am “disciplined”, focused, centred and committed”…was the affirmation I was repeating while out for my 30 minute walk today. Suddenly, out of the blue, Jim … Continue reading
Posted in Entrepreneurship & Business Ownership, Management & Leadership, Personal & Spiritual Development, Sales & Key Account Management, Training & Speaking
Comments Off on Bill Gibson – The Discipline of Destiny…A Glimpse of A Chapter In Jim Janz’s great book “A Rendezvous with Destiny”
Bill Gibson – Turning Prospects Into New Clients
All businesses have a certain amount of attrition…clients move, competitors gain them, they go out of business etc. It is vital that we have a continual flow of new prospects in our sales funnel to offset the attrition and to … Continue reading
Posted in Advertising & Promotions, Customer Service & Team Work, Economic & Community Development, Entrepreneurship & Business Ownership, Marketing - Internal & External, Sales & Key Account Management
Comments Off on Bill Gibson – Turning Prospects Into New Clients
Bill Gibson – How To “Win Back” Lost Clients
Just apologizing or saying I’m sorry does not win back a client. This blog article is a follow-on to “Sure Fire Ways To Retain Your Best Clients” (Retain) and “How To Grow Those Develop Clients Into Big Retain Clients”. It … Continue reading
Posted in Advertising & Promotions, Customer Service & Team Work, Economic & Community Development, Entrepreneurship & Business Ownership, Marketing - Internal & External, Sales & Key Account Management
Comments Off on Bill Gibson – How To “Win Back” Lost Clients
Bill Gibson – How To Grow Those Develop Clients Into Big Retain Clients
In the Wild West days there used to be a saying…“there is gold in those hills.” In your Develop column of clients you will find real gold…you already have a relationship…you just have to “mine” it. Again, for easy use…just … Continue reading
Posted in Advertising & Promotions, Customer Service & Team Work, Economic & Community Development, Entrepreneurship & Business Ownership, Marketing - Internal & External, Sales & Key Account Management
Comments Off on Bill Gibson – How To Grow Those Develop Clients Into Big Retain Clients
Bill Gibson – Sure Fire Ways To Retain Your Best Clients
It’s great to gain and regain new clients but not at the expense of losing the great clients you already have. My approach to Sales and Marketing is that we have 4 main strategies. They are Retain, Develop, Regain and … Continue reading
Posted in Advertising & Promotions, Customer Service & Team Work, Economic & Community Development, Entrepreneurship & Business Ownership, Marketing - Internal & External, Sales & Key Account Management
Comments Off on Bill Gibson – Sure Fire Ways To Retain Your Best Clients
Bill Gibson – Why My Closing Ratio Is 90%+
Salespeople often ask me…why is your closing ratio so high Bill? Following is a quick summary of what I do. You may find a few tips that will work for you. My experience has shown me that on every call … Continue reading
Posted in Marketing - Internal & External, Sales & Key Account Management
Comments Off on Bill Gibson – Why My Closing Ratio Is 90%+