Category Archives: Management & Leadership

Bill Gibson – Part 2 – Exceptional Customer Care From The Inside-Out

Watch Out For The Dot Where our mind goes, our energy flows! In customer service it is vital we focus on The White Space, not The Dot. Let me explain it.             When individuals at … Continue reading

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Bill Gibson – Part 1 – Exceptional Customer Care From The Inside-Out

Companies often promise their customers superior service and superior products through media advertising. We just have to look around us to see the promises of different companies regarding service. Look at the customer service slogans below, used by companies now … Continue reading

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Bill Gibson – Opportunities Are All Around Us

Opportunities Are All Around Us…If We Know Where To Look (Succeed Magazine Interview with Bill Gibson) Everybody is always looking for the next big thing. Business opportunities are advertised everywhere with promises to make millionaires of us all within 365 … Continue reading

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Bill Gibson – How To Master Risk

A few years ago my wife Beverley and I were discussing the setbacks that we had encountered in our life because of taking uncalculated risks both personally and in business. We immediately brainstormed the topic of Mastering Risk and came … Continue reading

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Repost: Bill Gibson – 11 Ways To Raise Money Without A Bank

Succeed Magazine – www.succeed.co.za – March 2007 It is a bonus if your bank or a government funder lends or grants you money for your business. But more often than not, attempts to raise funding through conventional channels do not … Continue reading

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