Bill Gibson News
Bill Gibson's NewsletterBill Gibson
-
Bill Gibson Posts
Categories
Bill Gibson Tags
Blogroll
Category Archives: Customer Service & Team Work
Bill Gibson – How To “Win Back” Lost Clients
Just apologizing or saying I’m sorry does not win back a client. This blog article is a follow-on to “Sure Fire Ways To Retain Your Best Clients” (Retain) and “How To Grow Those Develop Clients Into Big Retain Clients”. It … Continue reading
Posted in Advertising & Promotions, Customer Service & Team Work, Economic & Community Development, Entrepreneurship & Business Ownership, Marketing - Internal & External, Sales & Key Account Management
Comments Off on Bill Gibson – How To “Win Back” Lost Clients
Bill Gibson – How To Grow Those Develop Clients Into Big Retain Clients
In the Wild West days there used to be a saying…“there is gold in those hills.” In your Develop column of clients you will find real gold…you already have a relationship…you just have to “mine” it. Again, for easy use…just … Continue reading
Posted in Advertising & Promotions, Customer Service & Team Work, Economic & Community Development, Entrepreneurship & Business Ownership, Marketing - Internal & External, Sales & Key Account Management
Comments Off on Bill Gibson – How To Grow Those Develop Clients Into Big Retain Clients
Bill Gibson – Sure Fire Ways To Retain Your Best Clients
It’s great to gain and regain new clients but not at the expense of losing the great clients you already have. My approach to Sales and Marketing is that we have 4 main strategies. They are Retain, Develop, Regain and … Continue reading
Posted in Advertising & Promotions, Customer Service & Team Work, Economic & Community Development, Entrepreneurship & Business Ownership, Marketing - Internal & External, Sales & Key Account Management
Comments Off on Bill Gibson – Sure Fire Ways To Retain Your Best Clients
Bill Gibson – Don’t Burn The School
How did you get to be where you are at and know what you know? Along with some good choices and lots of hard work and possibly a little luck along the way you also made errors, you made wrong … Continue reading
Posted in Customer Service & Team Work, Entrepreneurship & Business Ownership, Management & Leadership, Personal & Spiritual Development, Training & Speaking
Comments Off on Bill Gibson – Don’t Burn The School
Bill Gibson – Make “Positive Language” Work For You
A slight change in the language we use when selling or servicing customers can have a much more positive impact than we realize. Look over the following examples of how slight changes in the words or the way something is … Continue reading
Posted in Customer Service & Team Work, Sales & Key Account Management
Comments Off on Bill Gibson – Make “Positive Language” Work For You
Bill Gibson – Are You Tapping Into The 5 Senses?
Once a prospective car owner takes an automobile for a test drive the chance of her buying goes up 100%. The new car smell, the sound of the stereo, the softness of the plush seats, and the visual impact of … Continue reading
Posted in Customer Service & Team Work, Marketing - Internal & External
Comments Off on Bill Gibson – Are You Tapping Into The 5 Senses?
Bill Gibson – Market Your Community…Even More Effectively
A community, town, city, region or country is just like a business…it must be marketed and developed from the inside out. How often have we heard or seen great advertising slogans describing a business, community or city, only to arrive … Continue reading
Posted in Customer Service & Team Work, Economic & Community Development
Comments Off on Bill Gibson – Market Your Community…Even More Effectively